How It Works

The insurance industry runs on paper. We run on data.

Here is exactly how we price, issue, and manage your policy — no black box. Transparent inputs, real-time output, legally binding document in under three minutes.

The pricing engine

Individual inputs in, individual price out

Our risk models are trained on anonymised actuarial data and calibrated against the real-world signals you provide — kilometres driven, vehicle age, garage or street parking, property location and specs, health profile. The model does not average across demographic groups. Your inputs produce your price. A different person answering the same questions gets a different number.

Each product has a separate model. Auto pricing weights driving-related inputs most heavily. Home pricing accounts for property location, construction type, and contents value. Health pricing incorporates your health profile and chosen plan scope.

The output is a price — not a range, not a "call us". A number, for your situation, in real time.

Policy issuance

Digital from the first second — not a scanned form

Digital-first

PDF policy document and email confirmation arrive within three minutes of completing your quote and payment. No paper, no post, no waiting. The document is your official policy — store it wherever suits you.

Always accessible

Log in to your account at any time to download your policy document, update your details, or initiate a cancellation. No phone required to manage your policy. Changes you make are reflected in the policy record immediately.

Legally binding

Issued under Portuguese insurance law, your digital policy has identical legal standing to any paper policy. The same consumer protections apply. You can show it to police, your landlord, or an employer — on your phone is sufficient.

Your data

What we store. What we don't.

We store

  • Risk inputs you provide (vehicle details, property specs, health profile)
  • Policy terms and coverage schedule
  • Claim history associated with your policy
  • Payment records
  • Communications relating to your policy

We never sell

  • Your data is never sold to third parties
  • We use GDPR-compliant infrastructure
  • No advertising use of your data
  • No data sharing with insurers beyond what your policy requires
  • Your risk profile is not shared between products without your consent

Full details in our Privacy Policy.

The team

Built by people who lived the problem

Hugo spent three weeks trying to insure his first car. Marta spent years watching actuarial data get ignored. Rui treats every extra second in the issuance pipeline as a design failure.

Hugo Oliveira, CEO and Co-Founder of Indie Seguros

Hugo Oliveira

CEO & Co-Founder

Five years in insurance underwriting and financial services. Started Indie after spending three weeks trying to insure his own car — every step required a paper form or a broker callback. The data existed to price his risk in seconds. The process refused to use it.

M

Marta Carvalho

Head of Risk Models

Former risk actuary. Built pricing models for years while watching the output get overridden by demographic brackets that had nothing to do with the individual. At Indie, individual signals are the model — brackets are not an input.

R

Rui Alves

Engineering Lead

Built the issuance pipeline. Treats every second above what is technically necessary as a design failure. Current record: 87 seconds end-to-end from quote acceptance to policy in inbox.